Shipping and Returns

Express Mail Service (7 - 10 Days)

  • Your items are shipped through Express Mail Service (Speed Post) of India Post.
  • Charges are applicable as per the weight of your ordered products.
  • General estimated time for the delivery of your order is 7 - 10 days from the date of dispatch.

Economy Shipping (10 - 20 days)

Your items are shipped through Registered Airmail Service of India Post.

Please find below general estimated time for the delivery of orders from the date of dispatch:-
  1. United States of America (USA): 15 - 18 days (PR, AK, HI can take 24 days for delivery)
  2. United Kingdom (UK): 10 - 12 days
  3. Australia: 14 days
  4. Western Europe: 11 - 17 days
  5. Singapore: 10 to 12 days
  6. Russia: 21 days
  7. Belarus, Lithuania, Bulgaria, Ukraine, Kazakhstan : 23 to 28 days
  8. Estonia, Croatia, Bosnia & Herzegovina, Azerbaijan, Armenia: 21 to 25 days
  9. Israel: 17 - 20 days
  10. Turkey: 15 - 20 days
  11. Japan: 10 - 12 days
  12. Malaysia, Indonesia, Philippines: 14 - 20 days
  13. Thailand: 15 - 18 days
  14. Brazil: 23 - 27 days
  15. Argentina: 26 - 30 days
  16. Costa Rica, Peru, Ecuador, Chile, El Salvador, Panama: 20 - 27 days
  17. Sri Lanka: 10 days
  18. All other countries: 23 - 30 days

Track your shipment

Your shipment tracking number will be sent to your email address when your items are dispatched. Please be sure to enter all letters and numbers mentioned in the tracking number sent to you exactly as they appear in email. Please track your shipment delivery status only after 3 - 4 days from the day the tracking number has been provided to you in email and in case of Economy Shipping track after 7 days.

 

To track the status of your order with EMS (Express mail sercvice) delivery method click at your order's destination country mentioned below :-

For Rest of the country's and Economy Shipping please use the link below to track your shipment or Visit your country's postal website and provide tracking number:-

http://ipsweb.ptcmysore.gov.in/ipswebtracking/


To inquire about your tracking number if not received please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Note: In rare cases online delivery information might not be available online but rest assured that it will reach you on time.

FAQ (Tracking shipment)

Q: What if my shipment details are not available at the links provided above? Do you have any other tracking link?

A: Yes, you can also check your shipment status at India Post website at the link below, where you will find activities and status related to your shipment next day after it is booked. But keep in mind that it will only show you status about the Indian side of activities.

http://www.indiapost.gov.in/SpeedNetTracking.aspx

 

Q: What is the link to track Economy Shipping parcels (Registered parcels)?

A:   http://ipsweb.ptcmysore.gov.in/ipswebtracking/

 

Q: Can I also track EMS (Express Mail Service) pacels on http://ipsweb.ptcmysore.gov.in/ipswebtracking/ ?

A: Yes, this link provides details of all type of shipping and support all countries.

 

Q: Can I receive email notifications about my parcel every time the status is changed by courier company?

A: Please visit your country's postal website and track your order by providing the tracking number. Once your order summary appears you can subscribe for the email notifications there. You would find there option to enter your email id to receive notifications. (This option might not be provided by some of the postal websites)

Delivery of Orders

  1. Your order will be shipped to your delivery address with in 48 hours of receiving the order, Sunday and Holidays could be exception.
  2. Items are generally delivered to your delivery address within 1 - 2 weeks after the dispatch through EMS (Express Mail Service).

Shipping Charges

Shipping charges are applicable as per your order total weight and the region of shipment delivery. So you pay shipping charges once for the total weight of your order and not for each product. This gives you flexibility to order more quantity with small variation in total cost. So Buy! more and SAVE! more in shipping.

What countries do you ship to?

We do worlwide delivery and cover all the continents.

Return / Refund Policy

  • In few rare cases if your product is lost in transit and does not reach you within 1 month, we will refund you 100% of your money.
  • We are confident that you will love our products, however if you are not satisfied with your purchase, please Contact us, within 7 days of merchandise receipt to initiate a return or exchange. Returned merchandise must be in original packaging, without the seal broken and in original, salable condition.

What is the expiration date on the products?

We ship fresh stock. The dates marked on the bottles is the DATE OF MANUFACTURE. Expiration dates are usually 3 years from date of manufacture.

Few Important Facts

  1. Flight delays, cancellations and custom delays are beyond our control.
  2. General delivery estimates / timings are met in almost all the orders. In few rare cases orders may sometimes get delayed due to postal and Customs authorities which is beyond our control. During heavy snow in winter or in festivals delivery may take little longer than the general estimate.